Betting Rules

By opening or using an account, you agree to follow the applicable website rules and any conditions shown for the relevant betting product. These rules apply to bets placed through the available online channels, including any website or application made available by Zoome Casino. Additional rules may appear on a betting screen, game page, market, promotion or event. If a specific rule conflicts with a general rule, the specific rule may apply to that bet or product.

You must be legally entitled to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a wager. Zoome Casino may restrict access to services where required by law, regulation, risk controls or internal procedures. Access may also be unavailable for particular products, events or locations.

All betting activity must be carried out by the registered account holder. You must provide accurate information, keep your login details secure and not allow another person to use your account. An account must not be used for betting on behalf of another person, transferring betting access or attempting to avoid an applicable restriction.

• You must meet the applicable minimum age requirement before using the service.
• You must use only one personal account unless an authorised exception is expressly provided.
• You must not place bets using funds that do not belong to you or that were obtained unlawfully.
• You must not use automated tools, bots, software or other methods designed to interfere with the service.
• You must not manipulate an event, market, game or betting outcome.
• You must comply with identity, payment, security and responsible gambling checks when requested.

A bet is generally treated as accepted only when it has been confirmed and recorded in your account or betting history. Entering selections into a bet slip does not by itself mean that a wager has been accepted. You should check the confirmation, stake, odds, selections and possible return before relying on a bet.

Before confirming a wager, review all information displayed on the betting screen. This can include the event, participants, market, selection, odds, stake, potential return and any applicable conditions. Prices and market information may change before acceptance. A displayed price is not necessarily a guaranteed price until the bet is confirmed.

Bet acceptance

A wager may be refused, rejected, limited or subject to a price change before acceptance. This may occur because of market movement, an event status change, technical issues, a suspected error, account restrictions, responsible gambling controls or other operational reasons. Where the service indicates that revised terms are available, you may be given the opportunity to accept them. If a bet is not accepted, the relevant amount should not be treated as a settled wager.

Stakes and balances

The stake shown at the time of confirmation is the amount assigned to the wager. You should make sure that your available balance is sufficient and that the amount is correct before confirming. A successful deposit does not automatically create a bet, and a bet confirmation does not necessarily mean that a withdrawal is available. Account balances may be adjusted where a transaction is reversed, a payment is declined, a technical issue occurs or a correction is required.

Cancellations and amendments

Once accepted, a bet may not normally be cancelled or changed at the player's request. Any cancellation, cash-out, edit or similar feature is available only where it is expressly offered for the relevant wager. If such a feature is shown, it may be withdrawn, suspended or subject to conditions, and it is not available for every bet. A request to cancel a bet does not guarantee that the bet will be cancelled before the event or market changes.

Technical interruptions

If your internet connection, device, browser or the betting service is interrupted, a wager may still have been accepted if it was successfully recorded. You should check your account history rather than placing the same bet again immediately. If a technical problem causes an incomplete or duplicated transaction, the relevant records may be reviewed and corrected in accordance with the applicable terms.

Bets are settled using the official result or result source applicable to the relevant market. Settlement may take place after the event has finished or after the information needed to determine the outcome becomes available. An interim result, public report or media update may not be the result used for settlement. If an official result is later changed, the bet may be reviewed and adjusted where the applicable rules allow.

The settlement method depends on the product and market. For example, a standard win market may be settled according to the selected outcome, while a place, handicap, total, proposition or special market may have its own definition. Read the market description and any event-specific rules before betting. If the meaning of a selection is unclear, do not place the bet until you understand the terms that apply.

Abandoned, postponed or interrupted events

Special rules may apply when an event is abandoned, postponed, delayed, interrupted, moved, shortened or completed under unusual conditions. The treatment can depend on the market, whether a material part of the event has taken place, whether a valid result has been declared and whether the event is completed within any applicable period. Some selections may be settled while others are cancelled or declared void. The event or market rules shown at the time of betting should be consulted.

Void bets and corrections

A bet may be declared void where the relevant market is cancelled, a selection is not available, an obvious error affects the bet, an event is not conducted as required, or another condition for valid settlement is not met. When a bet is void, the stake may be returned or the bet may be removed from a combination in accordance with the relevant rules. A void bet does not necessarily mean that every bet connected with the same event is void.

If an obvious pricing, market, settlement or recording error is identified, Zoome Casino may correct the error and update the account history. This can include voiding an affected bet or replacing an incorrect settlement with the settlement that should have applied under the relevant rules. Where an incorrect payment has been made, the account may be adjusted subject to the applicable terms.

Combination and multiple bets

Combination bets depend on each included selection unless the product rules state otherwise. A void or cancelled selection may be removed, or the combination may be settled under the rules for that product. Selections may also be treated as related or incompatible where they depend on the same outcome. The available bet type, displayed price and settlement method should be checked before confirmation.

Zoome Casino may carry out account, identity, age, payment, fraud, security and responsible gambling checks. You may be asked to provide information or documents that are reasonably required for these checks. Until a check is completed, some account functions may be limited, including betting, deposits or withdrawals. Information must be current, complete and accurate. Failure to provide requested information may result in restrictions or other action under the website terms.

Betting should be entertainment, not a way to solve financial problems or recover losses. Set a budget before you play, take regular breaks and avoid betting when affected by alcohol, stress or other factors that may affect your judgement. Never chase losses by increasing stakes or borrowing money to gamble. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and use the responsible gambling tools and support information available on the website.

1. Check your account balance and betting history regularly.
2. Review every selection and stake before confirming a wager.
3. Keep your account credentials private and use appropriate device security.
4. Read the rules for a market or product before placing a bet.
5. Keep records of deposits, withdrawals and betting activity if needed.
6. Raise a query promptly if a bet, result or account transaction appears incorrect.

If you believe a bet has been recorded incorrectly, a result has been settled incorrectly or an account transaction needs review, retain the relevant bet reference and details and use the available support channel on the website. Reviews may require information about the account, event, market, time of placement and transaction history. The records held by the betting system are used when investigating a query, subject to applicable law and the website terms.

These rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating procedures. The version published on the website applies from its stated effective date. You should review this page before betting, particularly when using a new product or market. If you do not understand a rule, do not place the wager until you have obtained sufficient clarification.