Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies may help a website operate correctly, remember preferences, maintain security and understand how visitors use its pages.

We may also use technologies that work in a similar way to cookies. These can include pixels, tags, scripts, software development kits, local storage and device or browser identifiers. In this policy, we use the term cookies to include cookies and similar technologies unless we state otherwise.

Cookies may be placed by Zoome Casino or by third parties that provide services used on our website. Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a set period or until you delete them.

A cookie does not normally identify you by name on its own. However, information collected through cookies may be linked with other information that we hold, such as account, device, browser or usage information. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy laws.

Your choices and consent

When you first visit our website, you may see a cookie notice or preference tool. This may allow you to accept non-essential cookies, reject them, or choose categories of cookies. Essential cookies may still be used where they are required for the website to function, provide a service you request, protect the website or meet legal and security requirements.

Your preferences may be saved for a period of time. If you use a different browser or device, clear your browser storage, or access the website without being recognised, you may need to set your preferences again. Withdrawing consent does not affect processing that took place before withdrawal.

The cookies used on our website may fall into several categories. The exact cookies and technologies in use can change as our website, services and technical systems develop. The following information explains the purposes for which cookies may be used.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, page navigation, session management, form submission, fraud prevention, security controls and the delivery of services you request. Without these cookies, some areas of the website may not work properly.

Necessary cookies may also help us remember choices made during a session, detect unusual activity, maintain the integrity of transactions and protect users from unauthorised access. Because these cookies support essential operations, they may not always be disabled through the cookie preference tool.

Preference and functionality cookies

These cookies help remember information that makes the website easier to use. For example, they may remember language, display, regional or accessibility preferences, or help maintain settings selected during a visit. If you do not allow these cookies, some preferences may not be retained and you may need to enter them again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, errors encountered, the general source of a visit and the type of device or browser used. We use this information to monitor performance, identify technical issues and improve the design, content and functionality of the website.

Analytics information is generally assessed in an aggregated or otherwise structured form. It may help us understand trends rather than identify individual visitors. Where an analytics provider processes information for us, that provider may use its own cookies or similar technologies subject to its own terms and privacy information.

Security, fraud prevention and compliance technologies

Cookies and related technologies may be used to help protect our website, accounts and services. They can assist with detecting automated activity, preventing misuse, identifying suspicious behaviour, supporting responsible access controls and maintaining the reliability of our systems. These technologies may collect technical information about a device, browser, connection or interaction with the website.

Advertising and marketing technologies

Where enabled and permitted, marketing or advertising technologies may help measure campaigns, understand visits that come from promotional channels, limit repeated advertisements or show content that is more relevant to a user. These technologies may be operated by Zoome Casino or by service providers acting on our behalf.

Marketing cookies will not be used for purposes that are inconsistent with applicable law or the choices you make through our cookie controls. Depending on your settings, refusing these cookies may mean that promotional content is less relevant, but it should not prevent you from accessing essential website functions.

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, customer support, payment-related functionality, fraud prevention, communications, advertising measurement or other technical services. Their ability to access information is generally limited to what is needed to provide the relevant service.

Third parties may process information in accordance with their own privacy policies, notices and terms. We encourage you to review information provided by any third-party service that you choose to use or that is linked through our website. A third party may also operate independently of Zoome Casino, including where you visit an external website through a link or interact with third-party content.

Information collected through cookies may include an internet protocol address, browser type, operating system, device characteristics, approximate location derived from technical information, referral source, pages visited, actions taken, date and time of access, session identifiers and other online activity information. The information collected depends on the technology and the settings that apply.

We may use cookie-related information to operate and improve the website, maintain security, understand service performance, meet legal and regulatory obligations, enforce our terms, investigate suspected misuse and provide relevant communications where permitted. We do not use cookies to remove any legal or responsible gambling requirements that apply to our services.

Data retention and security

The duration for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. We may retain information obtained through cookies for as long as reasonably necessary for the purposes described in this policy, including operational, security, legal, dispute resolution and record-keeping purposes.

We use reasonable administrative, technical and organisational measures to help protect information collected through the website. No website, online transmission or storage system can be guaranteed to be completely secure. You should use appropriate security settings on your device and notify us through the available website channels if you believe your account or device has been used without authorisation.

You can manage cookies in several ways. If our website provides a cookie preference tool, you can use it to review or change available settings. You can also adjust your browser settings to block, restrict, delete or receive warnings about cookies. The method differs between browsers and devices, so you may need to consult the relevant browser or device instructions.

Blocking or deleting cookies may affect website performance. You may be unable to sign in, use account features, complete certain forms, maintain a session or access parts of the website. Disabling one category of cookies does not necessarily delete cookies that were already placed. You may need to remove existing cookies separately through your browser settings.

Some browsers offer privacy settings that send signals about tracking preferences. Our response to these signals may depend on the technical capability of the browser, the type of signal and applicable legal requirements. Browser settings may also be specific to a particular device or browser and may not apply when you use another device.

Children and age-restricted services

Our services are intended only for people who meet the applicable legal age and eligibility requirements. We do not knowingly use cookies to collect personal information from children for gambling services. If you believe that a child has provided information through the website, please use the available website contact or support channel so that the matter can be reviewed.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, services, legal obligations or operational practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand how cookies and similar technologies are being used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the contact or support options made available on the Zoome Casino website. Requests relating to personal information may also be subject to the processes described in our Privacy Policy.